Web Survey Bibliography
The Interactive Marketing Research Organization (IMRO) has been working to develop a survey satisfaction template that member organizations can use to evaluate the effectiveness of their online research design in producing a satisfactory survey experience. The pilot study for this program was conducted over a three month period from October 2002 to early January 2003. A total of 7,475 respondents from 17 different research projects participated in the program that was designed to explore the reasons for survey participation and to measure respondent satisfaction with the surveys they had completed. Key findings include: · Overall satisfaction across all online surveys tested was 70% Top Two Box 1 · “Time and effort required to complete the survey” and “good use of my time” were most highly correlated with overall satisfaction · Surveys that were rated most highly in satisfaction tended to be those with “community members” that were incented as a pay-per-complete.
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Web survey bibliography (4086)
- Around the World Wide Web in 80 Ways: How Motives for Going Online are Linked to Internet Activities...; 2003; Johnson, T. J., Kaye, B. K.
- Comparing On-Line and On-Paper Responses to an Employee Satisfaction Survey; 2003; Stone, G. E.
- Express: A Web-based technology to support human and computational experimentation; 2003; Yule, P., Couper, M. P.
- An Evaluation of the Semiautomatic Login Procedure to Control Web Survey Access; 2003; Heerwegh, D., Loosveldt, G.
- Web site design benchmarking within industry groups; 2003; Kim, S.-E., Shaw, T., Schneider, H.
- Identifying key factors affecting consumer purchase behavior in an online shopping context; 2003; Park, C.-H., Kim, Y.-G.
- Using Web Surveys To Reach Community College Students: An Analysis of Response Rates and Response Bias...; 2003; Sax, L. J., Gilmartin, S. K., Hagedorn, L. S., Lee, J. J.
- Internet Recruiting: The Effects of Web Page Design Features; 2003; Braddy, P. W., Foster Thompson, L., Wuensch, K. L., Grossnickle, W. F.
- An Experimental Comparison of Computer-Mediated and Face-to-Face Focus Groups; 2003; Underhill, C., Olmsted, M. G.
- Exploiting Hyperlinks to Study Academic Web Use; 2003; Wilkinson, D., Thelwall, M., Li, X.
- Who Participates and Why?; 2003; Weber, L. M., Loumakis, A., Bergman, J.
- Utility of Web-based assessment of patient satisfaction with endoscopy; 2003; Harewood, G. C., Wiersema, M. J., de Groen, P. C.
- We seek them here, we seek them there. How technical innovation in mixed mode survey software is responding...; 2003; Macer, T.
- Costs and benefits of improving response rates for a hard-to-reach population; 2003; Teitler, J. O., Reichman, N. E.,
- Humanizing self-administered surveys: experiments on social presence in web and IVR surveys; 2003; Tourangeau, R., Couper, M. P., Steiger, D. M., de Rouvray, C.
- Web Surveys as Part of a Mixed-Mode Strategy for Populations That Cannot Be Contacted by E-Mail; 2003; Schonlau, M., Asch, B. J., Du, C.
- Web Survey's Hidden Hazards; 2003; Morrel Samuels, P.
- Using pencil and paper, Internet and touch-tone phones for self-administered surveys: does methodology...; 2003; Knapp, H., Kirk, S. A.
- IMRO Online Survey Satisfaction Research: A Pilot Study of Salience-based Respondent Experience Modeling...; 2003; MacElroy, B., Gray, Mi.
- Validations in Web-based Surveys; 2003; Crawford, S. D., Peytchev, A.
- Use and non-use of clarification features in web surveys; 2003; Tourangeau, R., P., Couper, M. P., Conrad, F. G., Baker, R. P.
- Online versus postal data collection methods: an examination of issues and a comparison of results; 2003; Adam, S., McDonald, H.
- Assessing Response Rates And Nonresponse Bias In Web And Paper Surveys; 2003; Sax, L. J., Gilmartin, S. K., Bryant, A. N.
- Asking Comparative Questions: A Comparison Of Three Wording Strategies; 2003; Liu, K.
- It's Only Incidental: Effects of Response Format in Determining Behavioral or Event Occurrence; 2003; Lafond, C. R., Smith, M. R., Behnke, C. S., Thomas, R. K.
- Achieving high response rates on web-based surveys of post-secondary students; 2003; Nichols, L. B., Ghadialy, R.
- Design implementation of a Multimode Web Survey; 2003; Wine, S. J., Cominole, M. B., Carwile, D. S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E. P., Lindley, A. M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A. G.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Exploring Online Survey Metodologies: Who are the Respondents and How to Get them to respond; 2003; Wolter-Warmerdam, K., Gardinali, A. P., Wong, R.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, D.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C. R., Thomas, R. K.
- Survey Administration Effects? A Comparison of Web-Based and Traditional Written Self-Administered Surveys...; 2003; Bandilla, W., Bosnjak, M., Altdorfer, P.
- What They See Is What We Get: Response Options for Web Surveys; 2003; Couper, M. P., Tourangeau, R., Conrad, F. G., Crawford, S. D.
- Web Survey Design: Comparing Static and Interactive Survey Instruments; 2003; Nyiri, Z., Clark, L. R.
- Comparing Web-Based Survey Methods with other Approaches: An examination of health knowledge, opinion...; 2003; Greiling, K. A., McCarrier, P. K., Stringer, M. C.
- The role of issue involvement in UK public attitudes to the single European currency; 2003; Roberts, E. C.
- Partipation in Online Surveys: Results from a Series of Experiments; 2003; Kiniorski, A. K., R.Smith, M. R.
- Does Order Really Make a Difference? The Impact of Respondent and Question Characteristics on Response...; 2003; O'Neill, G.
- The Advent of internet surveys for political research: a comparison of telephone and internet surveys...; 2003; Berrens, R. P., Bohara, A. K., Jenkins-Smith, H. C., Silva, C. L., Weimer, D. L.
- The Global Digital Divide: A Sociological Assessment of Trends and Causes; 2003; Drori, G. S., Jang, Y. S.
- On-line qualitative market research: Interviewing the world at a fingertip; 2002; Scholl, N., Mulders, S., Drent, R.
- A lesson model: Using the Web for research; 2002; Grant, S.
- Willingness to Pay for Organic Foods: A Comparison between Survey Data and Panel Data from Denmark ; 2002; Millock, K.; Hansen, L.G.; Wier, M.; Andersen, L.M
- Item Nonresponse: Distinguishing between don't Know and Refuse; 2002; Pamela J. Shoemaker, Martin Eichholz and Elizabeth A. Skewes
- The Differential Effects of Face-to-Face and Computer Interview Modes; 2002; Cooley, P. C.; Des Jarlais, D.C.; Gribble, J.; Newman, J.C.; F.; Paone, D.; Turner, C. F.
- Group decision making in a multiple criteria environment: A case using the AHP in software selection; 2002; Lai, V.S., Wong, B.K., Cheung, W.
- Cognitive Laboratory Experiences : On Pre-testing Computerised Questionnaires; 2002; Snijkers, G.
- Methodological Issues In Web-based Research; 2002; Duffy, M. E.